Archive for August, 2010

Why so few small businesses customize their Facebook pages

August 31, 2010

Today’s post on Social Media Examiner looks at 10 Facebook Pages that do a great job selling their owner’s brand and identity: 10 Top Facebook Pages and Why They’re Successful.
Of course any small-to-medium sized business (SMB) will probably note right away that these are all highly customized Facebook Page accounts featuring custom-designed pages. These pages are [...]

Posted in Facebook Stuff 2 Comments »

The only 3 social media strategies that matter

August 30, 2010

I had a journalism professor who had an interesting philosophy about writing news stories: “Explain it to the reader as if you’re explaining it to a friend at a bar.” That’s more clever than it sounds. What my old prof meant was: keep it simple, brief, and highlight the interesting stuff  (you don’t want to [...]

Posted in Content Marketing, Social Media, Web Marketing 2 Comments »

Social media as customer service: Learn from Zipcar

August 26, 2010

For many small businesses or individual business users, the idea of using the tools of social media is appealing because they see it as an easy “broadcasting” tool. It gets them on the web even when they don’t have a deep or robust web presence.
Yes, this is true, but the real value of social media, [...]

Posted in Facebook Stuff, Getting it right, Twitter Stuff 2 Comments »

Hotels and social media: Boston hotels that get it right

August 23, 2010

One of the industries that is over all doing a good job with adopting social media is the hotel industry. Social media is a good fit with hotels: people interact with hotel websites a lot and social media lets hotels inform their potential customers about what makes them unique — beyond the hotel room photos [...]

Posted in Getting it right 3 Comments »

Found Friday: 3 great posts on Facebok Places and advertising

August 20, 2010

So unless you were under a rock this week you’ve heard about Facebook’s new iPhone-enabled app called Facebook Places. It’s a geolocation check-in service. Now you can tell your friends where you are — and by direct implication promote a business as the location where you check in.
And the really big news is businesses can [...]

Posted in Facebook Stuff No Comments »